399dt- Terms & Conditions

By using the 399dt website or mobile app, you are deemed to have automatically accepted these Terms & Conditions. It is therefore your responsibility to read them carefully before creating an account and before using any service.

399dt is an online gaming and Sports Betting platform serving users in Bangladesh. The platform offers Sports Betting, Live Casino, bingo, and a range of other gaming services. These Terms & Conditions apply to all use of 399dt's services.

399dt reserves the right to update these Terms & Conditions at any time without prior notice. Changes take effect as soon as they are published on the website. It is your responsibility to check this page regularly.

To open an account with 399dt, the following conditions must be met:

• You must be 18 years of age or older. Opening an account as a minor is strictly prohibited.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed.
• All information provided at registration must be truthful, accurate, and complete.
• Your mobile number and email address must be active and registered in your own name.
• Transferring or selling your account to a third party is strictly prohibited.

399dt may request identity verification at any time, which may require you to submit a copy of your National ID or passport. Withdrawals may be temporarily suspended until verification is complete.

The following rules apply to all deposits and withdrawals on 399dt:

• The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 500.
• Deposits must be made from a Mobile Banking, Nagad, or Rocket account registered in your own name.
• Withdrawals will be processed to the same account used to make the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawal requests are typically processed within 5 to 30 minutes. However, additional time may be required if verification is needed.
• If a withdrawal is cancelled for any reason, the funds will be returned to your account.

399dt reserves the right to carry out additional verification on suspicious transactions and to delay or cancel payments where necessary. If money laundering or fraud is suspected, the relevant authorities will be notified.

The following terms apply to all bonuses and promotions on 399dt:

• Each bonus offer has its own Wagering Requirement (WR). Please read the terms carefully before claiming any bonus.
• The welcome bonus is available once only, on your first deposit.
• Restrictions on eligible games or betting categories may apply when wagering with bonus funds.
• Multiple bonuses cannot be claimed simultaneously unless an offer explicitly states otherwise.
• Using fraudulent methods to claim bonuses will result in the cancellation of the bonus and any associated winnings.
• Referral bonuses apply only to valid new member registrations.

399dt reserves the right to modify, suspend, or cancel any bonus offer at any time. If an active bonus is cancelled, we will endeavour to provide advance notice. For the latest bonus information, Promotions Page View.

The following rules must be observed when placing bets in 399dt's Sports Betting section:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets may only be placed on matches and events approved by 399dt.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• Odds in live betting change rapidly; the odds at the time of bet confirmation are final.
• 399dt reserves the right to void any bet where abnormal odds were displayed due to a technical error.
• Maximum bet limits may vary depending on the event and market.

In the event of any dispute regarding match results, the official result issued by the relevant sports authority will be considered final. To learn more about 399dt's Sports Betting section Bets Page View.

The following terms apply to the use of 399dt's casino and gaming section:

• All casino games are operated using certified Random Number Generator (RNG) technology.
• The dealer's decisions and outcomes in Live Casino are final.
• If a game is interrupted mid-session due to a technical issue and cannot be resumed, the bet amount will be refunded.
• The rules for each game are detailed within that game's interface.
• Bingo tickets must be purchased within the designated time window to participate in a game.

The following activities are strictly prohibited on 399dt:

• Opening or operating multiple accounts under the same individual.
• Using automated software, bots, or scripts to place bets or play games.
• Participating in match fixing or any form of fraudulent activity.
• Deliberately manipulating outcomes in an attempt to exploit the bonus system.
• Stealing or using another member's account credentials.
• Using 399dt for money laundering or any illegal financial activity.
• Unauthorized access to or attempted hacking of 399dt's systems.
• Making deposits or withdrawals using a third party's payment account.

399dt places the highest priority on protecting your personal information. Details provided at registration are used solely for account management and service improvement.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities where required by legal obligation.
• All data is secured with SSL encryption.
• It is your own responsibility to keep your account password confidential.

For more information, visit our Privacy Policy Read the page.

399dt may temporarily or permanently close an account under the following circumstances:

• Upon finding evidence of a Terms & Conditions violation.
• Failure to respond to identity verification requests.
• Accounts inactive for an extended period (more than 365 days).
• Self-exclusion at the member's own request.
• By court order or government directive.

Where possible, members will be given the opportunity to withdraw any valid balance before an account is closed. However, balances may be forfeited in cases of Terms & Conditions violations.

399dt believes gaming is purely for entertainment, not a means of income. We champion responsible gaming and care about the wellbeing of every member.

• The option to set deposit limits is available to all members.
• You can take a temporary break from your account using the self-exclusion feature for a set period.
• If you notice signs of gaming addiction, please contact our support team.
• Parents and guardians also have a responsibility to keep minors away from gaming.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

399dt reserves the right to amend these Terms & Conditions, in part or in full, at any time. When changes are made:

• Updated terms take effect from the date they are published on the website.
• For significant changes, we will endeavour to notify members via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not wish to accept the updated terms, you may request that your account be closed.

If you have any questions or concerns about our Terms & Conditions, please reach out to the 399dt support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Chat with us directly via the website or app.
• Support Hours: 24/7, with service available in Bengali.

For any disputes or complaints, please contact our support team first. 399dt is committed to resolving all complaints fairly and promptly.