Gaming should be a source of enjoyment, not stress. 399dt believes every member deserves to play within their limits. Our responsible gaming policy is here to help you find that right balance.
Important Warning: 399dt is strictly for players aged 18 and above. Account registration by minors is completely prohibited.
Your Wellbeing Is Our Priority
399dt is more than a gaming platform — we genuinely care about your wellbeing. The tools below are here to help you stay in control and enjoy the experience responsibly.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — your budget stays entirely in your hands.
Decide in advance how many hours you will spend gaming each day. When your time is up, 399dt will automatically remind you to take a break.
If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. No betting is possible during this time.
If you need an extended break, you can close your account for anywhere from 6 months to permanently. During this period, 399dt will not send you any promotional offers.
You can review your complete betting history, win/loss statistics, and total spend. Use these insights to understand your patterns and make informed decisions.
For any questions or concerns about responsible gaming, 399dt's Bengali-language support team is always here for you. Start a live chat with us right now.
Responsible gaming means treating gaming as a form of entertainment — not as a way to earn money or cope with emotions. At 399dt, we believe every member's gaming experience should remain enjoyable and controlled. When someone starts playing beyond their limits, it stops being entertainment and becomes a source of family, financial, and mental health problems.
Online gaming is growing fast in Bangladesh, and so is the importance of playing responsibly. 399dt goes beyond just providing gaming services — we actively help our members build healthy gaming habits.
Responsible gaming rests on three core principles. First, gaming is always for entertainment — never a solution to life's problems. Second, stick to a set budget and never chase losses. Third, never let gaming take priority over your family, friends, or professional life.
Keep in Mind: Gaming is a form of entertainment — just like going to the cinema or dining out. It should have a budget, and that budget should not be exceeded.
399dt's responsible gaming policy was built with the realities of Bangladesh in mind. We understand that many of our members face family pressures and financial constraints, which is why our tools are straightforward to use and fully accessible in Bengali.
Gaming addiction does not develop overnight — it builds gradually. That is why it is important to recognise the warning signs early. 399dt wants you to be able to identify for yourself when you are approaching your limits.
Warning Signs: If you notice any of the following signs, take a break immediately and seek help if needed.
If three or more of these signs apply to you, use 399dt's self-exclusion or cooling-off feature right away and seek professional support. This is not a sign of weakness — it takes real courage.
Be honest with yourself. Answer each question below in your own mind — no one will know. If most of your answers are "yes", it may be time to seek help.
1. In the past month, have you spent more on gaming than you had planned?
2. After a loss, have you played more to try to win back what you lost?
3. Have family members or close ones expressed concern about your gaming?
4. Do you feel irritable, restless, or angry when you are unable to game?
5. Does gaming feel more important to you than work, studies, or sleep?
6. Have you borrowed money or dipped into your savings to cover gaming costs?
If more than 3 answers are "yes": Please contact 399dt support or activate the self-exclusion feature. Your wellbeing is our top priority.
At 399dt, you can set your own personal limits at any time. Activating these limits is entirely optional, but they are highly effective for maintaining responsible play.
| Limit Type | Duration | Effective From | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Available |
| Bet Limit | Per Bet | Instant | Available |
| Session Time Limit | Daily | Instant | Available |
| Loss Limit | Daily / Weekly / Monthly | Instant | Available |
| Cooling-Off | 24 hours – 30 days | Instant | On Request |
| Self-Exclusion | 6 months – Permanent | Within 24 hours | On Request |
Lowering a limit takes effect immediately. Requests to increase a limit, however, will only take effect after 7 days — to prevent impulsive decisions. This rule is there to protect you.
How to Set It Up: Log in to your account and navigate to "Account Settings" → "Responsible Gaming." From there you can set any limits you choose.
Responsible gaming is more than just setting limits — it is a mindset. Apply the following steps to your everyday gaming habits.
Decide how much BDT you are willing to spend before each session. Once that amount is gone, stop for the day — no exceptions.
Set a timer before you start. When the time is up, stop playing — win or lose.
Avoid gaming when you are angry, depressed, or stressed. Your judgment is compromised in these states and you are more likely to take excessive risks.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water. It keeps your decision-making sharp.
When you win, set that amount aside. Do not put all your winnings back into play — doing so increases the risk of long-term losses.
Gaming is not everything — make time for family, exercise, reading, or other hobbies. A balanced life keeps gaming enjoyable.
Alcohol and substances impair judgment and lead to excessive risk-taking. Always game with a clear head.
399dt strictly prohibits gaming for anyone under the age of 18. Age verification is mandatory at registration, and we carry out additional identity checks whenever there is cause for suspicion.
Strict Policy: If a user is identified as a minor, the account will be closed immediately and any deposited funds will be returned.
Advice for Parents:
Protecting minors is not just a legal obligation — it is our moral responsibility. 399dt makes absolutely no compromises on this matter.
We do not just follow rules — we genuinely care about your well-being.
We ensure that no one under 18 can play.
No promotional messages are sent during an exclusion period.
Any request to lower a limit takes effect immediately.
All responsible gaming tools are fully available in English.
Any information related to your gaming concerns is kept completely confidential.
Our support team is specially trained in responsible gaming.
Follow all responsible gaming guidelines at 399dt. Set your limits, enjoy the game, and stay safe. Open an account today and claim your welcome bonus.