Privacy Policy

399dtYour information is completely safe with -

The information you share with 399dt is something we take very seriously. This privacy policy clearly explains what data we hold, why we hold it, and how it is kept secure.

Last Updated: January 2026
SSL Encryption
Data is never sold
Full Control
Secure data

What We Do to Protect Your Privacy

The core pillars of the 399dt Privacy Policy — our commitment to protecting your information.

Strong Encryption

All your personal information and financial transactions are secured with 256-bit SSL encryption. No one can intercept your data in transit.

Secure data storage

Multiple layers of security are active while your data is stored on 399dt servers. Firewalls and anti-intrusion systems are always running to prevent unauthorized access.

Full Control Is Yours

You are in control of how your information is used. You have the right to request an update or deletion of your data at any time.

Never sold to third parties

399dt never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Regular security audits

399dt's data security measures are regularly audited by independent third-party experts to ensure your information stays protected at all times.

Transparent policy in plain language

Our privacy policy is written in plain English so that every user can easily understand how their information is used.

01. Introduction

399dt is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that protecting each member's personal information is one of our most important responsibilities. That's why the 399dt Privacy Policy has been drafted with full transparency — so you always know exactly what we do with your data.

This privacy policy applies to the 399dt website, mobile app, and all other digital services. By opening an account or using our services on 399dt, you are considered to have accepted the terms of this privacy policy.

Key Message: 399dt never sells your personal information or uses it for any unauthorized purpose. Your data belongs to you — we simply keep it safe.

This policy is written in plain language so every member in Bangladesh can easily understand it. If anything is unclear, reach out to our support team — they're happy to help.

02. What Information We Collect

399dt only collects information that is strictly necessary to provide you with a better service. We don't ask for anything we don't need. Details are listed below:

Data type Description Requirements
Identity information Name, date of birth, national ID number Identity verification
Contact Information Mobile number, email address Account Verification
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposits & Withdrawals
Device Information IP address, browser type, device model Security assurance
Usage information Gaming history, preferred games, login times Service Improvement
Location Information Approximate geographic location (IP-based) Security & regulatory compliance

We never store your password in plain text — it is always kept as an encrypted hash.

03. How Information Is Collected

399dt collects information through various methods. You have the right to know about each of them:

  • Directly from you: Information you provide directly during registration, profile updates, and identity verification.
  • Automatically: When you use 399dt, device information, cookies, and browsing data are collected automatically.
  • From payment processing: Necessary financial information is collected when you transact via Mobile Banking, Nagad, or Rocket.
  • From third parties: Information may be obtained from authorized government databases or verification services for identity verification purposes.
  • From gaming activity: Your betting and gaming history is logged automatically.

399dt will never ask for your password, OTP, or card number via email or message. If you receive any such request, please contact support immediately.

04. Why We Use Your Information

399dt uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The main uses are:

  • Account Creation & Management: Keeping your account active, verifying logins, and ensuring secure access.
  • Identity verification: To verify identity for age confirmation and fraud prevention.
  • Payment processing: Processing deposits and withdrawals securely.
  • Customer Service: Prompt resolution of your complaints or issues.
  • Security assurance: Preventing fraud, hacking, and unauthorized access.
  • Service Improvement: Analyzing your usage patterns to improve the 399dt platform.
  • Legal Obligations: Retention of necessary data to comply with applicable laws and regulations.
  • Personalized experience: Showing you relevant bonuses and offers based on your preferences.

If 399dt wishes to use your information for marketing, your consent will be obtained in advance. You have the right to withdraw that consent at any time.

05. Data Sharing Policy

399dt never sells your personal information. However, limited data sharing may occur in certain specific circumstances:

  • Payment service providers: Only the information required to process transactions is shared with Mobile Banking, Nagad, and Rocket.
  • Identity verification service: Minimal data may be shared with authorized third parties for KYC verification purposes.
  • Legal Authorities: Information may be required to be disclosed under an order from a competent Bangladeshi government authority or court.
  • Fraud Prevention: To assist with investigations into fraudulent or criminal activity.
  • Business transfer: In the case of a company merger or acquisition, data protection will still be ensured.

Any recipient party involved in sharing must comply with 399dt's privacy standards. Further redistribution is strictly prohibited.

06. Data Retention & Security

399dt takes the highest security measures to protect your data. Both technical and organizational safeguards are in place:

  • 256-bit SSL/TLS Encryption: Fully encrypted during data transmission.
  • Firewall protection: A robust firewall system to defend against external attacks.
  • Two-Factor Authentication: Two-factor verification for access to sensitive data.
  • Regular backups: Regularly encrypted backups to keep your data stored safely.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.

Your information is retained for as long as your account is active and for a defined period after closure as required by law. It is then securely deleted.

In the event of a data breach, we will promptly notify the affected members and take all necessary steps to address the situation.

07. Cookie Policy

The 399dt website and app use cookies and similar technologies. Cookies are small data files stored on your device.

  • Essential Cookies: Essential for login sessions and security. Without these, 399dt will not function properly.
  • Performance cookies: Data is collected to improve website speed and usability.
  • Functionality cookies: To remember your preferred language and settings.
  • Analytics cookies: To track which pages users visit — no personal information is collected.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

08. Your Rights

As a 399dt member, you have several important rights over your personal data:

01
Right to access your data

You may request to view the information we hold about you at any time. Simply contact support and we'll provide it.

02
Right to correct your data

If any of your information is incorrect, you can request a correction. We'll update it as quickly as possible.

03
Right to delete your data

After closing your account, you may request deletion of your data beyond what is required by legal obligations.

04
Right to data portability

You have the right to receive your data in a readable, portable format.

05
Right to object to processing

You may object to the use of your data for marketing or analytics purposes, and your objection will be respected.

06
Right to Withdraw Consent

You may withdraw your consent at any time. This will apply to all future use of your data.

To exercise these rights [email protected]Email us or reach out via live chat. We'll respond within 7 business days.

09. Protection of Minors

399dt strictly prohibits anyone under 18 from using the platform. Our policies to protect minors include:

  • Age verification is mandatory at registration. No one under 18 may open an account.
  • We do not knowingly collect any information from individuals under the age of 18.
  • If any minor's data is collected by mistake, it will be deleted immediately and the account will be closed.
  • If you believe your child is using 399dt, please contact support immediately.

To Parents: Keep your device and account details out of reach of children. To learn more about responsible gaming, visit our Responsible Gaming View page.

10. Policy Changes

399dt reserves the right to update this privacy policy as needed. Our commitments regarding any changes:

  • Members will be notified by email or in-app notification before any significant changes take effect.
  • The updated policy will display a "Last Updated" date at the top of the page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Visit this page regularly to stay up to date with the latest Privacy Policy.

11. Contact

For any questions, concerns, or requests regarding this privacy policy, please contact the 399dt support team:

  • Email: [email protected]
  • Live Chat: Chat with us directly through the website or app.
  • Response time: 7 business days for general requests, within 24 hours for urgent matters.
  • Service languages: Bengali and English, available 24/7.

Our privacy team takes your concerns seriously and works to resolve them promptly. Your trust in 399dt means everything to us.

Our Commitment to Protecting Your Data

399dt always puts your privacy first. Here's a quick overview of our core commitments.

Data is never sold

Your information will never be sold to any third party.

Maximum Security

256-bit encryption and multi-layer security protection.

Full Transparency

You can always find out how your information is being used.

Your Control

Full rights to view, correct, and delete your personal data.

Start gaming safely

Now that you've read the 399dt Privacy Policy, go ahead and open an account with confidence — your information is completely safe. A special welcome bonus awaits you on your first deposit.

Free registration Mobile Banking & Nagad Support 24/7 Bengali Support
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